{"id":2001,"date":"2024-05-26T12:48:03","date_gmt":"2024-05-26T12:48:03","guid":{"rendered":"https:\/\/lasposabridals.com\/?page_id=2001"},"modified":"2026-03-07T09:07:35","modified_gmt":"2026-03-07T09:07:35","slug":"returns-exchange","status":"publish","type":"page","link":"https:\/\/lasposabridals.com\/it\/returns-exchange\/","title":{"rendered":"Returns &#038; Exchange"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2001\" class=\"elementor elementor-2001\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6153ebbb e-con-full e-flex e-con e-parent\" data-id=\"6153ebbb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3467583b elementor-widget elementor-widget-heading\" data-id=\"3467583b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">OUR POLICIES<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b67a7cb elementor-widget elementor-widget-heading\" data-id=\"2b67a7cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Returns &amp; Exchange Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b69e951 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5b69e951\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-337433cd elementor-widget elementor-widget-text-editor\" data-id=\"337433cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align:center;\">Last updated: March 7, 2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-492bc00e e-flex e-con-boxed e-con e-parent\" data-id=\"492bc00e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ce5996e elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"4ce5996e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-info-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.043 8 8 119.083 8 256c0 136.997 111.043 248 248 248s248-111.003 248-248C504 119.083 392.957 8 256 8zm0 110c23.196 0 42 18.804 42 42s-18.804 42-42 42-42-18.804-42-42 18.804-42 42-42zm56 254c0 6.627-5.373 12-12 12h-88c-6.627 0-12-5.373-12-12v-24c0-6.627 5.373-12 12-12h12v-64h-12c-6.627 0-12-5.373-12-12v-24c0-6.627 5.373-12 12-12h64c6.627 0 12 5.373 12 12v100h12c6.627 0 12 5.373 12 12v24z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8245949 elementor-widget elementor-widget-text-editor\" data-id=\"8245949\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Because each bridal gown is a bespoke, handcrafted creation, we encourage you to review the policies below carefully before placing your order. Your satisfaction is our priority.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-397847e1 e-flex e-con-boxed e-con e-parent\" data-id=\"397847e1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2bf4d1be elementor-widget elementor-widget-heading\" data-id=\"2bf4d1be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Returns Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64d38aad elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"64d38aad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1383dae7 elementor-widget elementor-widget-text-editor\" data-id=\"1383dae7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We want you to love your La Sposa gown. If for any reason you are not completely satisfied, you may return your item under the following conditions:<\/p><ul><li>Returns must be initiated within <b>03 days<\/b> of receiving your order<\/li><li>Return is applicable only for dresses purchased in standard size.<\/li><li>The item must be<b> unworn, unaltered, and in its original condition<\/b> with all tags still attached<\/li><li>The item must be returned in its<b> original packaging<\/b>, including the garment bag and any accessories<\/li><li>Items that have been<b> worn, washed, altered, or damaged<\/b> by the customer cannot be returned<\/li><li><b>Custom-made or personalized gowns<\/b> are non-returnable unless they arrive with a manufacturing defect<\/li><\/ul><p>To initiate a return, please contact us at <a href=\"mailto:lasposabridals@yahoo.com\">lasposabridals@yahoo.com<\/a> with your order number and reason for return.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13eb97fc elementor-widget elementor-widget-heading\" data-id=\"13eb97fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Refund Process<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d5f1565 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7d5f1565\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47041640 elementor-widget elementor-widget-text-editor\" data-id=\"47041640\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Once we receive and inspect your returned item, we will process your refund as follows:<\/p><ul><li>You will receive an <strong>email confirmation<\/strong> once the return is approved<\/li><li>Refunds are issued to the <strong>original payment method<\/strong> used at checkout<\/li><li>Please allow <strong>5\u201310 business days<\/strong> for the refund to appear on your statement, depending on your bank or payment provider<\/li><li><strong>Original shipping costs<\/strong> are non-refundable, unless the return is due to our error or a defective product<\/li><li>If the item does not meet return conditions, we will notify you and offer to ship the item back at your expense<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a9fd712 elementor-widget elementor-widget-heading\" data-id=\"3a9fd712\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Return Shipping<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-266888c7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"266888c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c4a67e1 elementor-widget elementor-widget-text-editor\" data-id=\"1c4a67e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Return shipping is handled as follows:<\/p><ul><li>Return shipping costs are the <b>responsibility of the customer<\/b>, unless the return is due to a manufacturing defect or an error on our part<\/li><li>We recommend using a <b>trackable and insured shipping service<\/b> \u2014 we are not responsible for items lost or damaged during return transit<\/li><li>For international returns, please mark the package as a <b>Return &#8211; No Commercial Value<\/b> to avoid customs charges<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e3856b5 elementor-widget elementor-widget-heading\" data-id=\"1e3856b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Damaged or Defective Items<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58606c9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"58606c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16afff89 elementor-widget elementor-widget-text-editor\" data-id=\"16afff89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you receive a damaged or defective item, please contact us immediately:<\/p><ul><li>Notify us within <b>48 hours<\/b> of receiving the item<\/li><li>Provide <strong>photographs<\/strong> clearly showing the damage or defect<\/li><li>Include your <strong>order number<\/strong> and a description of the issue<\/li><\/ul><p>We will review your claim and offer a <strong>full replacement, repair, or refund<\/strong> at no extra cost. We take quality seriously and every item is inspected before shipping.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49dca0b elementor-widget elementor-widget-heading\" data-id=\"49dca0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Cancellations<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c1f6575 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2c1f6575\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-780cfad elementor-widget elementor-widget-text-editor\" data-id=\"780cfad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Order cancellations are accepted under the following conditions:<\/p><ul><li>Orders may be cancelled within <b>24 hours <\/b>of placement for a full refund<\/li><li>Orders that have <strong>already been shipped<\/strong> cannot be cancelled \u2014 please follow the returns process instead<\/li><li><b>Custom-made gowns<\/b> that are already in production cannot be cancelled<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60e204b2 elementor-widget elementor-widget-heading\" data-id=\"60e204b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. Contact Us<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d8dcca4 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2d8dcca4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a7cbc4f elementor-widget elementor-widget-text-editor\" data-id=\"4a7cbc4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For any questions regarding returns, exchanges, or refunds, please do not hesitate to reach out to our team:<\/p><p><strong>La Sposa Bridals<\/strong><br>Address: Brescia, Italy<br>Email: <a href='mailto:lasposabridals@yahoo.com'>lasposabridals@yahoo.com<\/a><br>Phone: <a href='tel:+393289161238'>+39 328 916 1238<\/a><\/p><p>Our customer service team is available to assist you and will respond within <strong>24-48 hours<\/strong>. We are committed to making every experience with La Sposa Bridals a positive one.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>OUR POLICIES Returns &amp; Exchange Policy Last updated: March 7, 2026 Because each bridal gown is a bespoke, handcrafted creation, we encourage you to review the policies below carefully before placing your order. Your satisfaction is our priority. 1. Returns Policy We want you to love your La Sposa gown. If for any reason you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2001","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Returns &amp; Exchange - La Sposa Bridals<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lasposabridals.com\/it\/returns-exchange\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns &amp; Exchange - La Sposa Bridals\" \/>\n<meta property=\"og:description\" content=\"OUR POLICIES Returns &amp; Exchange Policy Last updated: March 7, 2026 Because each bridal gown is a bespoke, handcrafted creation, we encourage you to review the policies below carefully before placing your order. Your satisfaction is our priority. 1. Returns Policy We want you to love your La Sposa gown. 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