LEGAL

Privacy Policy

Last updated: March 7, 2026

At La Sposa Bridals, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lasposabridals.com or make a purchase from us.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification: Full name, email address, phone number, shipping and billing address
Payment Information: Credit/debit card details, payment method preferences (processed securely through our payment provider)
Order Information: Products purchased, order history, sizing details, and customization preferences
Technical Data: IP address, browser type, device information, pages visited, and cookies
Communication Data: Messages, inquiries, and correspondence through our contact forms, email, or WhatsApp

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders, including shipping and delivery
To communicate with you about your orders, inquiries, and customer support requests
To personalize your shopping experience and provide product recommendations
To process payments securely through our trusted payment providers
To send promotional emails and newsletters (only with your consent)
To improve our website, products, and services
To comply with legal obligations and protect against fraud

3. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data only with:

Payment Processors: To securely process your transactions (e.g., Stripe, PayPal)
Shipping Partners: To deliver your orders (e.g., DHL, FedEx, national couriers)
Analytics Services: To understand website usage and improve our services (e.g., Google Analytics)
Legal Authorities: When required by law or to protect our legal rights

All third-party partners are bound by strict data protection agreements and only process your data as necessary to provide their services.

4. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

Remember your preferences and shopping cart contents
Understand how you interact with our website
Provide relevant product recommendations
Analyze website traffic and performance

You can control cookie settings through your browser preferences. Disabling cookies may affect some website features.

5. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR) and applicable Italian data protection laws, you have the following rights:

Right of Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data (the right to be forgotten)
Right to Restrict Processing: Request limitation of how we process your data
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing of your data for marketing purposes
Right to Withdraw Consent: Withdraw consent at any time for data processing based on consent

To exercise any of these rights, please contact us using the details below.

6. Data Security

We implement industry-standard security measures to protect your personal data, including:

SSL encryption for all data transmitted through our website
Secure payment processing through PCI-compliant payment gateways
Regular security audits and updates to our systems
Restricted access to personal data on a need-to-know basis

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Specifically:

Order data: Retained for 10 years as required by Italian tax and accounting regulations
Account data: Retained until you request account deletion
Marketing data: Retained until you unsubscribe or withdraw consent
Cookie data: Retained according to individual cookie expiry periods

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

La Sposa Bridals
Address: Brescia, Italy
Email: [email protected]
Phone: +39 328 916 1238

We will respond to your inquiry within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).